Recent content by PM

I feel myself beginning to lose patience. I still intend to stick it out but I think it’s safe to say this will be the third and final order from me. Ordered May 31st. Obviously had no email response or update and they haven’t been in touch to organise the delivery when they said they would on...

Update, still not got it 😂

FYI I called NACD and got a call back within a few minutes. My aquarium is made and is curing and then needs 3 days water testing. Basically he said 2 weeks max for delivery. He sounded apologetic and prepared to be moaned at but I was very pleasant. He did apologise and said they’ve had so many...

Sounds a bit like they might be ‘winding down’, but who knows… Or maybe the fact that eBay has a system for tracking deliveries within a certain timeframe wasn’t working out for him 😂

That was my thought process - I’m not in a huge rush. Though I’ve gotten no response at all this time around, which is worse than previous orders. If I had read this thread prior to this order I might not have gone ahead. But as I said I plan to hang on as I don’t want to pay double somewhere...

Does seem highly negligent. I don’t know if he has a full time job along side this gig, given that he only passes the orders to a factory, or if this is his full time job. Either way 15 mins of email responses a day would be a massive improvement for all.

Damn that’s a bad experience!

Yeah it’s not a great situation. If they were just upfront about delays it would help. I’m going to hold on to hope for a few more weeks.

Well it’s a shame. I don’t mind waiting another month but I hope I don’t end up having to go the reclaim / refund route. Everyone else wants pretty much double the money for the same spec tank.

Did they mention the progress of the aquarium? I mean if it’s made then maybe you could actually get what you want?

I had to do this with my bank on some motorcycle parts, had to wait 60 days for no response until refund. Of course it may vary but that was HSBC.

Ive used them a few times, delivery dates and comms are always poor, but quality and price have always been very good so far. Saying that I am chasing them again with no response to my order 29 working days ago (15-20 working days stated until delivery). Fingers crossed! Edit: I would advise...

It’s definitely not cyano, it’s green spot algae type of thing. Impossible to remove without a razor, so impossible to remove from leaves.

Thanks Darrel, that does make a lot of sense actually. Do you suggest adding more iron? Would this work with the water chemistry in mind? Do you have any suggestions?

I’ve had this tank up and running for 2 years now, everything in it grows well, and there’s no other types of algae except for the one pictured which covers the plants and kills them. I read that high phosphates cause this, so I tested my tap water (London tap) and found that my tap water had...