Feedback 5 Star service as always!!

Discussion in 'Aqua Essentials' started by Wayney, 8 Jul 2008.

  1. Wayney

    Wayney Member

    Joined:
    20 May 2008
    Messages:
    215
    Location:
    Wolverhampton
    I ordered 21kgs of mini-landscape rocks on sunday afternoon and asked for a varied selection of shapes and sizes.
    And as always they arrived bright and early this morning and the selection they sent was simply superb. AAA+++ 8) 8) 8)
     
  2. Mark Evans

    Mark Evans Expert

    Joined:
    13 Jun 2008
    Messages:
    6,492
    Location:
    newark notts.
    anything richard does is allways 5 star. wether it be selling something or advice with plants. he's even adviced me NOT to buy something because i dont need it! now thats 5star service!

    well done rich,

    thanks

    mark.
     
  3. Wayney

    Wayney Member

    Joined:
    20 May 2008
    Messages:
    215
    Location:
    Wolverhampton
    I'm always impressed with the level of service Richard gives.....so much so that I pretty much use AE exclusively apart from a few things i can get locally.
     
  4. Dave Spencer

    Dave Spencer Member

    Joined:
    3 Jul 2007
    Messages:
    1,389
    Location:
    N. Wales
    I ordered a few bits and bobs yesterday afternoon and they were here this morning. Superb service Richard. Cheers!

    Dave.
     
  5. Dan Crawford

    Dan Crawford Founder Staff Member

    Joined:
    21 Jun 2007
    Messages:
    3,268
    Location:
    Daventry, Northants
    Same! can't grumble with that!
     
  6. Bueller

    Bueller Newly Registered

    Joined:
    3 Jul 2008
    Messages:
    10
    This is my first post, so hello everyone!!

    Ordered some Tropica Plant Nutrition+ and Easycarbo late on Sunday night it arrived this morning.

    Great service from Aqua Essentials.
     
  7. TDI-line

    TDI-line Member

    Joined:
    11 Nov 2007
    Messages:
    1,535
    Location:
    Yaxley, Peterborough
    Richard's service is brilliant, i needed some large pieces of mini-landscape rock, he found 3 of the largest pieces, measuring around 12-14" long, he then took picures for me to see if they were suitable. Really cool. :D
     
  8. jay

    jay Member

    Joined:
    22 Apr 2008
    Messages:
    693
    Location:
    Harrow, Middlesex
    Happiest time I ever have parting with money is when ordering from AE :)
    Always next day delivery when ordered before afternoon.

    Only one time I had a bit of trouble with delivery bt it was nothing to do with Richard, but DHL piddling about with my order.
    Want some midori wood from AE but worried bout what i'd get... maybe PM richard about giving some detail about what I'm after.
     
  9. teg1203

    teg1203 Member

    Joined:
    17 Jun 2008
    Messages:
    62
    Location:
    Mid-Wales, Powys
    Flawless service. Ordered yesterday afternoon - here this morning, and I live in the middle of nowhere. :D

    Very happy. :D
     

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