Feedback Above and Beyond

Discussion in 'Aquarium Gardens' started by David Cherry, 13 Oct 2019.

  1. David Cherry

    David Cherry Member

    Joined:
    24 Aug 2019
    Messages:
    49
    Location:
    Cumbria
    Astonishing customer service.

    I want to do an Iwagumi in my tank but it is taller than it is deep so I have some pretty specific requirements. There being no decent aquascaping shop close I phoned AG and spoke to Steve, he offered to build a scape in their scaping area and send me photos.
    A couple days later Steve phones back, he can't do it in the rock I'd asked for (Mini-landscape) however they've built 4 scapes for me to look at with different rocks and they'll send me the pics.
    To say I was blown away was an understatement.

    Thanks again.

    PS. All 4 scapes were awesome.
     
    Paul27, Tim Harrison, Zeus. and 3 others like this.
  2. Aquarium Gardens

    Aquarium Gardens Sponsor Staff Member

    Joined:
    13 Jan 2014
    Messages:
    262
    Location:
    Cambridgeshire, UK
    Hi David,

    What amazing service you received from our team! Really appreciate your feedback, it means a lot to get feedback like that so thank you.

    We hope you enjoy the new layout you chose for your tank :)

    All the best.

    Dave
     
    Jayefc1 and Siege like this.

Share This Page

Facebook Page
Twitter Page
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice