Discussion in 'Off Topic / Chit-Chat' started by ukteacherman, 2 Sep 2008.

  1. ukteacherman

    ukteacherman Newly Registered

    Burgess Hill
    Just thought I'd let everyone know. Not often you get superb service these days, but Arcadia are spot on. Bought a luminaire about 1.5 weeks ago - left support snapped last Saturday. E-mailed the online supplier and Arcadia Sunday. Received a real nice e-mail back from Arcadia at 0845 yesterday, Monday, morning asking for my address - received a pack of both supports this morning - 1st class post. Excellent customer service.
  2. PM

    PM Member

    Yeah I have emailed them before and they were very helpful.

    Shame they can't make better stand though, they aren't strong enough in my opinion. Still, mines suspended anyway ;)
  3. oldwhitewood

    oldwhitewood Member

    They are a good company I've dealt with them in the past and they seem to be focused on customer service. Same with D&D, Deltec is it? They're also really good.

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