Maybe someone knows or has gone through the process of one of this cases.
Someone I know in portugal has purchased £800 worth of goods from a UK supplier, but a month later nothing.
Suppliers hardly replies to emails and when they reply they either say its been shipped or its waiting to be shipped and its something to do with the warehouse and keep changing the story.
They also have refused to return the money to the buyer.
What can be done in such cases, my understanding of the law is not great and also he brought the item from a different country.
Thanks
Someone I know in portugal has purchased £800 worth of goods from a UK supplier, but a month later nothing.
Suppliers hardly replies to emails and when they reply they either say its been shipped or its waiting to be shipped and its something to do with the warehouse and keep changing the story.
They also have refused to return the money to the buyer.
What can be done in such cases, my understanding of the law is not great and also he brought the item from a different country.
Thanks