3 years old, can’t see getting anywhere. You never know, I have contacted Aqua One. Not expecting anything other than tough though.Hope everything pulls thru for you Richard
Id contact the supplier of the tank, if its a recent purchase
3 years old, can’t see getting anywhere. You never know, I have contacted Aqua One. Not expecting anything other than tough though.Hope everything pulls thru for you Richard
Id contact the supplier of the tank, if its a recent purchase
Not what I wanted to hear. You are the second person I know who has suffered the same failure in the same area. I have one of these and was thinking of getting rid of it. I think now that decision has been made.Aqua one Nano 130 litre
I'm sorry to hear what happened to you, Richard. You might want to try to approach them via some social media instead. In my experience, companies are more inclined to help if you "harass" them publicly. Good luck!Yes mine is 3, I've sent an e-mail as clearly this is an issue. At least I've tried if they get back and say they can't refund.
Contact the store - it may be that while the claim is processed through them, the replacement tank will be supplied by Aqua OneAqua one are putting it on the store I bought it from.
So they've offered a reduction in price of a new tank! Wrote back not good enough as has happened before, and threatened with trading standards. It's only 2 years old not 3 like I thought originally.