Feedback Great Service

Discussion in 'Aqua Essentials' started by Ross, 8 Apr 2009.

  1. Ross

    Ross Member

    Joined:
    8 Mar 2009
    Messages:
    111
    Location:
    Shetland
    Thanks guys got the plants today very good quality and super fast delivery I think I will be buying more soon :D
     
  2. Dolly Sprint 16v

    Dolly Sprint 16v Member

    Joined:
    26 Oct 2008
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    Location:
    Cheshire
    Richard

    I agree with Ross, my order placed on Sunday Night, received confirmation same night, advise of processed order on Monday, goods received Tuesday - super service.

    Thx & Regards

    paul

    N.B Never lets your down - spot on.
     
  3. LondonDragon

    LondonDragon Administrator Staff Member

    Joined:
    21 Feb 2008
    Messages:
    10,311
    Location:
    London
    Got my package yesterday, thanks Richard :)

    Oliver Knott Soil going in tomorrow :)
     
  4. Superman

    Superman Member

    Joined:
    29 Jan 2008
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    1,804
    Location:
    Cheltenham
    As I've said previously, the sponsors on this forum are top notch and you'll only get great service from them.
    I've dealt with AE on numerous occasions and have always been impressed with their delivery and service times.
     
  5. Thomas McMillan

    Thomas McMillan Member

    Joined:
    9 Jun 2008
    Messages:
    1,127
    I already knew AE gave great service, but I've ordered twice this week. I ordered once on Tuesday by express delivery and recieved the package Wednesday. I then ordered again on Wednesday, standard delivery and still recieved the package the next day! :D
     
  6. Aqua Essentials

    Aqua Essentials Sponsor Staff Member

    Joined:
    24 Jan 2008
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    Location:
    Devon
    Glad service was up to scratch and we hope to hear from you again soon :)
     
  7. Aqua Essentials

    Aqua Essentials Sponsor Staff Member

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    1,386
    Location:
    Devon
    This is great to hear. Thank you for your kind words.
     
  8. Aqua Essentials

    Aqua Essentials Sponsor Staff Member

    Joined:
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    Location:
    Devon
    Oliver Knott soil is superb. We put our grade S CRS in 1 hour after we filled the tanks and they settled in immediately. No waiting around for 3 weeks for any ammonia spikes. Plants grow super in it too :)
     
  9. Aqua Essentials

    Aqua Essentials Sponsor Staff Member

    Joined:
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    1,386
    Location:
    Devon
    We genuinely appreciate your feedback and glad you are pleased with our service. :)
     
  10. Aqua Essentials

    Aqua Essentials Sponsor Staff Member

    Joined:
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    1,386
    Location:
    Devon
    Rock on :twisted:

    You know if parcels are late it's down to Royal Mail. But when they do their job properly, it completes the circle ;)
     
  11. Ross

    Ross Member

    Joined:
    8 Mar 2009
    Messages:
    111
    Location:
    Shetland
    I got my dry ferts today Richard thanks again for the great service.
     
  12. LondonDragon

    LondonDragon Administrator Staff Member

    Joined:
    21 Feb 2008
    Messages:
    10,311
    Location:
    London
    Thanks for the quick delivery, great service as always :)
     
  13. samkiller42

    samkiller42 Member

    Joined:
    22 Feb 2011
    Messages:
    61
    Location:
    Portchester
    Just like to add my thanks for such an easy ordering process, and super fast processing/delivery.
    Will definitely be buying from your again.

    Thanks,

    Sam
     
  14. madlan

    madlan Member

    Joined:
    29 Sep 2010
    Messages:
    243
    Location:
    Stevenage, Hertfordshire
    Recieved my plants on Tuesday, all excellent quality and very well packaged. The plants are far better than any I've had from local shops. I also had prompt replies to my many annoying emails post sale :)

    Top marks!
     
  15. Morgan Freeman

    Morgan Freeman Member

    Joined:
    16 Aug 2010
    Messages:
    631
    Might aswell add to this, must have placed at least 10 orders over the past year or so and very happy with everything.
     
  16. Johno2090

    Johno2090 Member

    Joined:
    9 Apr 2010
    Messages:
    399
    Ditto, Had a few issues with the wrong address but was down to the postal service, AE have always been there to help me sort stuff out ;) Must have ordered about £800 of stuff easily. Rocks, Filters, Plants, Lights :D

    A+ For Service Can't recommend them enough.
     

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