LEAKING Oase FiltoSmart Thermo 100 External Filter

[TonyFlute]

Brand new and there's a slow leak around the seal between the top and bottom parts. Guess it has to go back but any suggestions to fix it?

Cheers
Tony

 

[zozo]

With the little information given, i would guess you need to check up on seal Number 9.

See if its damaged or maybe only dirty or misplaced.

 

[TonyFlute]

Cheers Marcel, the seal seems fine, I guess I could Vaseline it but it seems wrong doing a hack repair on something brand new.

 

[zozo]

Obviously something wrong with it.. It's tempting but on a brand new one, i wouldn't risk it and return it.

 

[Siege]

Too much media in it (those ring things?

Flow not up to speed?

 

[The Accidental Aquascaper]

This happened to mine when I first started it up, but it fortunately stopped. I think the water was actually trapped somewhere and just needed to come out and be wiped.
Have you had it running for a decent amount of time?
Worth a try, as it’s never fun returning an eagerly awaited item!

 

[TonyFlute]

.

 

[Matt @ ScapeEasy]

This happened to mine when I first started it up, but it fortunately stopped. I think the water was actually trapped somewhere and just needed to come out and be wiped.
Have you had it running for a decent amount of time?
Worth a try, as it’s never fun returning an eagerly awaited item!

Same here...

 

[TonyFlute]

Thanks guys but it's making water at a constant rate. I'm returning it.