Before buying from Hinterfeld, I was promised in three separate emails that I would be able to track the delivery, that is NOT TRUE. Although the parcel from Hinterfeld arrived today with the packaging and contents all badly damaged due to the box only being wrapped in a single layer of bubble inside a thin bin bag, their "Tracking" still shows as the parcel not being delivered and marked as Pending. What a joke. The Chihiros LEDs seem to be a decent product but what's the use of buying one from Hinterfeld if they can't even bother wrapping it in a reasonable manner and keeping the tracking up to date. For me, a complete waste of time. Now I have the problem that others seem to have in getting a refund.