Order not actually shipped

Discussion in 'Hinterfeld' started by Redrage, 8 Jun 2018.

  1. Redrage

    Redrage Newly Registered

    Joined:
    1 May 2018
    Messages:
    6
    Location:
    Northern Ireland
    Hi,

    I ordered some glass lily pipes on 31 May from the UK warehouse. Their website said in stock. Got email with tracking number to say items shipped. However checking the tracking on Royal Mail ( Tracked 48 Hour delivery ), it says " The sender has let us know this item will be with us soon" Emailed Hinterfeld with no response. Very tempted to cancel order and claim my money back from Paypal.

    Has anyone else had problems ordering parts from Hinterfeld?

    Thanks,

    Darren
     
  2. PBM3000

    PBM3000 Member

    Joined:
    19 Jul 2017
    Messages:
    269
    Location:
    Hampshire
    Some tracked services only show the history when a delivery attempt has been made. It's infuriating sometimes but that's how it is.
     

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