Superman
Member
THIS POST HAS BEEN EDITED BY DAN CRAWFORD.
A statement issued by Unipac says - "As has been commented on, the wood is nothing like Sumatra. Moreover, we have never done any business with this supplier"
UNIPAC supply great products and the actions of onlineaquariumstore should not be allowed to reflect badly on the great work that UNIPAC are doing for the hobby.
Dan Crawford
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Now, I'm a member of another forum (http://www.fishforums.net) but find this forum is better for my aquascaping plans.
Anyway... I ordered some Unipac Sumatra Driftwood from http://www.onlineaquariumstore.com after seeing the article in this month's PFK.
The parcel arrived today but don't think they've sent me the correct stuff.
They did say that online it was mis-priced and now is listed at over double what I paid, so I'm thinking they chucked anything into the box.
Below is a photo of one of the pieces but they all off similar wood.
As it was branded as 'Unipac' on their website I would of thought it would look something like what was shown on PFK. I do understand that wood is natural and each look different. Just wondering what people think when you see the wood as I'm planning to complain to them tomorrow.
A statement issued by Unipac says - "As has been commented on, the wood is nothing like Sumatra. Moreover, we have never done any business with this supplier"
UNIPAC supply great products and the actions of onlineaquariumstore should not be allowed to reflect badly on the great work that UNIPAC are doing for the hobby.
Dan Crawford
--------------------------------------------------------------------------------------------------------
Now, I'm a member of another forum (http://www.fishforums.net) but find this forum is better for my aquascaping plans.
Anyway... I ordered some Unipac Sumatra Driftwood from http://www.onlineaquariumstore.com after seeing the article in this month's PFK.
The parcel arrived today but don't think they've sent me the correct stuff.
They did say that online it was mis-priced and now is listed at over double what I paid, so I'm thinking they chucked anything into the box.
Below is a photo of one of the pieces but they all off similar wood.
As it was branded as 'Unipac' on their website I would of thought it would look something like what was shown on PFK. I do understand that wood is natural and each look different. Just wondering what people think when you see the wood as I'm planning to complain to them tomorrow.