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  1. jojouk

    Tetratec phone no

    It does go through to Germang, but its the uk part of the service department. They sorted out my issues within 50 minutes :)
  2. jojouk

    Tetratec phone no

    01634 756 023 :)
  3. jojouk

    Tetratec phone no

    Hold on a sec...
  4. jojouk

    TETRATEC EX 1200 General consensus?

    Yeah half the media in each tray :)
  5. jojouk

    TETRATEC EX 1200 General consensus?

    I bought mine second hand 2 years ago. Never had a problem. Can be tricky to prime, but easy enough to sort once you know how. A very very big plus is the customer service is beyond excellent. Any problems ever and they will help you to remedy, send out spare parts, even replace the filter. Can...
  6. jojouk

    Tetratec replacement advice?

    I also have nothing but food things to say about tetratec, especially their customer service. I urge you to contact the customer service department if you are having a problem, they are fantastic, and will help you all they can.
  7. jojouk

    Tetratec ex1200 question

    I have two ex1200, the older models, and to date have had no problems with leaking. Tetratec are fantastic at customer relations, and if you have any problems at all they rectify it immediately. I have had various parts over the last 2 years free of charge, even though I bought mine second hand...
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