ulster exile
Member
Hi all,
I recently bought a 20lb bag of Eco-Complete for a wee tank I was setting up and posted a thread on plantgeek about it (you people scare me ) and mentioned that I was unhappy with the product. It was not black, more some black with multi-coloured bits. It wasn't very fine either, having some pretty large granules (I even got a 1 inch stone with it).
However, I've now been told that there was a problem with a batch of Eco-Complete so that it wasn't black or as fine as it should have been. A guy from Caribsea joined the site and apologised for the mistake and said that replacements would be offered where there was a valid receipt. Needless to say, I have emailed Caribsea myself, but am not holding out much hope since I bought the stuff off ebay (nice price) so have no paper receipt and I'm in the UK.
Anywa, for any of you planning on buying Eco-Complete you should be aware of this.
Plantgeek thread found HERE
I recently bought a 20lb bag of Eco-Complete for a wee tank I was setting up and posted a thread on plantgeek about it (you people scare me ) and mentioned that I was unhappy with the product. It was not black, more some black with multi-coloured bits. It wasn't very fine either, having some pretty large granules (I even got a 1 inch stone with it).
However, I've now been told that there was a problem with a batch of Eco-Complete so that it wasn't black or as fine as it should have been. A guy from Caribsea joined the site and apologised for the mistake and said that replacements would be offered where there was a valid receipt. Needless to say, I have emailed Caribsea myself, but am not holding out much hope since I bought the stuff off ebay (nice price) so have no paper receipt and I'm in the UK.
Anywa, for any of you planning on buying Eco-Complete you should be aware of this.
Plantgeek thread found HERE