jack-rythm
Member
Just had an email from a member on here.. He bought my eheim 2213 and some glass lily pipes off me and I managed to post them off yesterday and they have arrived today absolutely slaughtered.. I really thought the packaging was up to scratch, I kept the original box that the lily pipes came in so that should of been absolutely fine and the filter's a pretty hardy little thing and it was also wrapped it in bubble wrap. I guess it was where the top was resting on the side of the box?! cannot believe this. I guess the lesson here is not to be shy with protection when wrapping your parcels! Still an absolute shame for John
The lily pipes are smashed to bits
lily pipe damageJack Dicker
and a section on the filter (the top hose fitting) head has snapped clean off
filter headJack Dicker
Luckily its covered as I sent it special delivery but its such a mess up Hopefully I can get some money back asap for the damages.) Thought I would share my disappointment with you guys, Im mainly pee'd off because the member has now been fully messed around ! Does anyone know what path to take with getting my money back?
The lily pipes are smashed to bits
lily pipe damageJack Dicker
and a section on the filter (the top hose fitting) head has snapped clean off
filter headJack Dicker
Luckily its covered as I sent it special delivery but its such a mess up Hopefully I can get some money back asap for the damages.) Thought I would share my disappointment with you guys, Im mainly pee'd off because the member has now been fully messed around ! Does anyone know what path to take with getting my money back?