dino21
Member
Hi,
Wondered if some you younger tech savvy folk could guide an old timer though an Android phone problem please.
Use Amazon on the PC and get a log in OTP via the mobile , a MotoG9 Play.
That worked fine a few weeks ago, but now nothing comes though, even though Amazon confirmed the messages were sent. ( the system updated from Android 10 to 11 since the last order )
Have gone though various things on the Moto G9, like clearing the App Cache and Storage ( though it does not have the Amazon App on it)
Also checked that there is nothing in the Phones Blocked number, which is off anyway.
Even after rebooting it still refuses to receive the Amazon messages but it does receive similar messages ok from paypal etc.
Have now set up the Amazon account to use a different mobile number and the messages come though to that phone fine, so kind of proves the problem is something on the Moto G9 ??
Wondered if some you younger tech savvy folk could guide an old timer though an Android phone problem please.
Use Amazon on the PC and get a log in OTP via the mobile , a MotoG9 Play.
That worked fine a few weeks ago, but now nothing comes though, even though Amazon confirmed the messages were sent. ( the system updated from Android 10 to 11 since the last order )
Have gone though various things on the Moto G9, like clearing the App Cache and Storage ( though it does not have the Amazon App on it)
Also checked that there is nothing in the Phones Blocked number, which is off anyway.
Even after rebooting it still refuses to receive the Amazon messages but it does receive similar messages ok from paypal etc.
Have now set up the Amazon account to use a different mobile number and the messages come though to that phone fine, so kind of proves the problem is something on the Moto G9 ??