kellyboy47
Member
Hi
I bought the following Blue LED Aluminium Rigid Bar Aquarium Set IP65 (50cm / 30 x 5050 LED's) from a company named Brightlightz 16 months ago and they have failed. The proprieter informed me via email that they had 24 months warranty but later said that the terms and conditions on his website state 12 months (there is no mention of any warranty on the website at the time of writing) so they are quite obviously not 'fit for purpose'. I have asked for a replacement, sent him images of the item and even offered to send the faulty item back but he obviously has no intention of trying to remedy the situation so I thought I would just give you the 'heads up' should you decide to buy from this company
I bought the following Blue LED Aluminium Rigid Bar Aquarium Set IP65 (50cm / 30 x 5050 LED's) from a company named Brightlightz 16 months ago and they have failed. The proprieter informed me via email that they had 24 months warranty but later said that the terms and conditions on his website state 12 months (there is no mention of any warranty on the website at the time of writing) so they are quite obviously not 'fit for purpose'. I have asked for a replacement, sent him images of the item and even offered to send the faulty item back but he obviously has no intention of trying to remedy the situation so I thought I would just give you the 'heads up' should you decide to buy from this company
