Sad to report, I just received an overnight delivery from one of the UKs most reputable fish retailers, with 6 ember tetra and 2 Apistogramma Borelli. The Apistogramma were DOA, and have very red bellies; the ember are struggling and swimming on their side, but may pull through. It's been reported before, but bears repeating, posting fish in cold weather is a risk. This retailer uses a specialist courier who they recommend. The water temperature in the bags on arrival was 62 degrees, so it's no wonder. I haven't had this happen before. It's disappointing. I will now report it to the retailer. As someone with a disability I tend to depend on postal suppliers.