JBL Protemp e500 Heater review

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10 Mar 2018
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Aylesbury
Hi All
I finally replaced my broken Hydor heater... I'm not having much luck.

I recently picked up the new heater from Aquasabi, I was initially quite impressed.
mouldings are all nicely finished and on the outside, it looks like a well-designed unit, the box is nicely printed.
Box.jpg

It's amazingly similar to the Hydor unit, I would normally use the word "inspired by" but in this case, copied might be a better phrase. It does have a few upgrades like the idea of allowing different hose diameters and the LCD temp display. I'm not sure what the green button does I never got to turn it on..
Contents.jpg

comp.jpg


Connecting the heater up I came up with my first issue, I'm using HI-Fitt Cristallio Extra 16-22mm clear hose (not JBL) and the gland nut doesn't even come close to tightening up. It just slides over the top of the hose.

end.jpg
end2.jpg

This didn't bother me too much, I put it down to not using JBL hoses and had some good old trusty jubilee clips.

Big problems came when I turned on the water, there is an internal leak, so water pisses out all the holes in the case, as this internal leak it fills up the case and has got into the lcd, circuit board etc..

I didn't dare turn it on.. I connected it to the mixer tap to check that I hadn't missed anything.

I've uploaded a video here
jbl.JPG


I spoke to Aquasabi who have contacted JBL, hopefully, I'll hear back soon..

In the meantime, if anyone else buys one please check that if you seal one end you can't still blow air in it..
 

Wookii

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13 Nov 2019
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Nottingham
Thats a shame to read - JBL stuff is normally pretty good. That said, it looks suspiciously like the SunSun External heater, which is also sold on eBay and Amazon under various other (presumably Chinese) brands: Amazon - so I'm guessing JBL just rebadged it.

51GqJTGXvzL._SL1000_.jpg
 
Joined
10 Mar 2018
Messages
454
Location
Aylesbury
It does look amazingly similar. Even with the same 300w and 500w options.
It looks like it's out the same tooling.

I got the replacement heater sent out from Aquasabi, touch wood its all working perfectly.

I would like to think that JBL are doing a few extra quality checks but if my first one leaked like a sieve and they didn't pick up on it. It makes you wonder.
 

steviez-uk

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8 May 2019
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United Kingdom
did you ever get another of these? are they any good? I had the cheap sunsun version some time back but they all gev up working after a few weeks at most
 
Joined
10 Mar 2018
Messages
454
Location
Aylesbury
did you ever get another of these? are they any good? I had the cheap sunsun version some time back but they all gev up working after a few weeks at most
Yes, Took a couple of weeks to replace but the replacement has worked perfectly ever since. (Probably still within your couple of week window)
 

Witcher

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15 Jan 2020
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Location
London
Connecting the heater up I came up with my first issue, I'm using HI-Fitt Cristallio Extra 16-22mm clear hose (not JBL) and the gland nut doesn't even come close to tightening up. It just slides over the top of the hose.

end-jpg.jpg
end2-jpg.jpg
I'm afraid this is not how this thing works, gland nut is supposed to tighten the hose from the bottom, not the top. First screw gland nut down the unit, then attach the hose, then screw gland up to the hose to tighten it up.
 
Joined
10 Mar 2018
Messages
454
Location
Aylesbury
I'm afraid this is not how this thing works, gland nut is supposed to tighten the hose from the bottom, not the top. First screw gland nut down the unit, then attach the hose, then screw gland up to the hose to tighten it up.
It's not great, Its an easy enough metal off tooling mod that I'm surprised quality team at JBL didn't pick up on.

To be fair I don't know if my hose is really 16mm Id / 22mm OD and how it compares to JBL own hose. Being a flexible hose it's not the easiest thing to measure.
 

Michal550

Member
Joined
7 Sep 2014
Messages
96
Thats a shame to read - JBL stuff is normally pretty good. That said, it looks suspiciously like the SunSun External heater, which is also sold on eBay and Amazon under various other (presumably Chinese) brands: Amazon - so I'm guessing JBL just rebadged it.

51GqJTGXvzL._SL1000_.jpg
every single jbl product I had failed so not so good mate.
 
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