Feedback Superb Service

Discussion in 'CO2Art' started by alanchown, 14 Nov 2018.

  1. alanchown

    alanchown Member

    Joined:
    20 Dec 2008
    Messages:
    84
    I had an issue with my CO2 regulator/solenoid. Karol made great efforts to resolve via e-mail, unfortunately it needed to be sent back. It was collected Tuesday afternoon, fault investigated and fixed Wednesday morning and on its way back for Thursday delivery.
    The fault was almost certainly caused my end rather than faulty equipment, I cant complain about the great customer service!

    Alan
     
    Carbondioxide and Tim Harrison like this.
  2. Tommy

    Tommy Member

    Joined:
    13 Oct 2018
    Messages:
    278
    Location:
    UK
    This is why its worth it to pay a bit extra for good equipment, you get a better warranty and customer service. :)
     
    Carbondioxide and Tim Harrison like this.
  3. Carbondioxide

    Carbondioxide Sponsor Staff Member

    Joined:
    26 Aug 2018
    Messages:
    6
    Location:
    Scotland
    Thanks for the positive feedback guys
     

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