Mac problem. 'Kernal panic' HELP.

Discussion in 'Off Topic / Chit-Chat' started by Graeme Edwards, 18 Sep 2009.

  1. Graeme Edwards

    Graeme Edwards Founder Staff Member

    Messages:
    1,161
    Location:
    Wirral/Chester Cheshire.
    Any one privy with a Mac???

    Recently, for no reasons and when watching vids on youtube and when editing images I get this 'Kernal panic' and the Mac wont let me do anything other than switch it off. Obviously, I lose anything im working on and have to reboot again.

    Here is what Mac say http://support.apple.com/kb/HT1392

    Ive tried to follow what they suggest about figuring out what might be causing it. I checked and updated all my Mac bits and it seemed ok. But this morning on youtube it crashed again.

    Any ideas what I should do?

    Should I find some virus software to scan on the Mac? Dan says you dont need any?

    What the hell do I do to stop it happening.

    The only possible reasons I can think of is a virus, but then im a new mac user.
    Other possible reasons is I dragged and dropped a file in In Design but it didnt load up, It did nothing, so I dragged ad dropped into PS.

    Any help would be appreciated.

    Cheers.
     
  2. Tony Swinney

    Tony Swinney Member

    Messages:
    1,192
    Location:
    Cobham, Surrey
    Hi Graeme

    Give me a call today or over the weekend and I'll see what i can do for you. Repeat kernel panics are often best resolved by restoring the OS. Highly unlikely to be a virus - just a glitch in a bit of software somewhere - have you installed anything recently ?

    I've PM'd you my number.

    Tony
     
  3. Garuf

    Garuf Member

    Messages:
    4,959
    Location:
    Leeds.
    I actually love it when macs go wrong, Buy a mac, they just work! :twisted:

    Sorry to hear it's yours, hope you can get any lost data back.
     
  4. Graeme Edwards

    Graeme Edwards Founder Staff Member

    Messages:
    1,161
    Location:
    Wirral/Chester Cheshire.
    Ive not lost anything. It just cuts me down when in a process.

    Il get it sorted.
     
  5. vauxhallmark

    vauxhallmark Member

    Messages:
    569
    It might help if you could tell us what version of Mac OSX you're running.

    Also, as it' seems to be related to videos I would look at going to Adobe's site and re-installing Flash.

    Mark
     
  6. Graeme Edwards

    Graeme Edwards Founder Staff Member

    Messages:
    1,161
    Location:
    Wirral/Chester Cheshire.
    I cant even do that. I ran applejack, which found a file error, but couldnt fix it. Which means, now i cant even boot it up. Im going to have to send it off. I have no clue with Mac's.

    Cheers.
     
  7. vauxhallmark

    vauxhallmark Member

    Messages:
    569
    Have you got the installation disks that came with it?
     
  8. Graeme Edwards

    Graeme Edwards Founder Staff Member

    Messages:
    1,161
    Location:
    Wirral/Chester Cheshire.
    Yes I have. Its currently winging its way to Tony ( Tonsor ) to see if he can help me out.

    Fingers crossed.
     

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